Shipping policy

SHIPPING POLICY

Overview

This Shipping Policy applies to all physical products purchased from drsheikh.net.
Digital products are not subject to shipping and are excluded from this policy.

Order Processing

We aim to process and dispatch orders as efficiently as possible. Processing times may vary depending on the product, stock availability, and order volume. Estimated dispatch times, where shown, are indicative and not guaranteed.

Once your order has been dispatched, you will receive confirmation by email where applicable.

Delivery & Transit Times

Delivery times are estimates only and begin once the order has been dispatched. While we work with reputable courier partners, delays may occur due to circumstances beyond our control, including but not limited to:

  • Courier delays

  • Industrial action or strikes

  • Customs clearance delays

  • Weather conditions or other acts of God

  • Peak seasonal demand

Such delays do not constitute grounds for cancellation, refunds, or chargebacks where the order has already been dispatched.

Responsibility & Risk

Risk in the goods passes to you upon delivery to the address provided at checkout. It is your responsibility to ensure delivery details are accurate and accessible.

We are not responsible for delays, losses, or failures caused by incorrect address details supplied by the customer.

International Shipping

For international orders, customs duties, taxes, and import charges (if applicable) are the responsibility of the customer. These charges are determined by local authorities and are outside our control.

Non-Delivery & Queries

If your order appears delayed beyond a reasonable timeframe, please contact us and we will make reasonable efforts to assist by liaising with the courier where possible.

Contact Information

For shipping-related questions or concerns, please contact us:

Email: info@drsheikh.net or drsheikh.net@gmail.com
Phone: +44 2080 045044

Thank you for your understanding and patience.
We appreciate your support.

DrSheikh
Rakaposhi Holistics Ltd

last update 4 Feb 26