Shipping policy
Shipping Policy
This policy applies to physical products purchased from drsheikh.net. Digital products are not subject to shipping.
Order Processing
We aim to process and dispatch orders as efficiently as possible. Processing times vary depending on the product, stock availability and order volume. Please refer to the dispatch information provided on the product page or at checkout.
Once your order has been dispatched, you will receive confirmation by email where applicable.
Delivery & Transit Times
Estimated transit times begin after dispatch. Courier delays, industrial action, customs clearance, adverse weather and peak seasonal demand may affect delivery.
Delivery or customs delays do not remove your statutory cancellation or refund rights. Dispatch does not remove your statutory cancellation rights.
Responsibility & Risk
For deliveries arranged by us, we remain responsible for the goods until you or your nominated recipient receives them.
Please ensure your delivery details are accurate and accessible. Contact us promptly if you notice an error so we can assist.
International Shipping
For international orders, applicable customs duties, taxes and import charges are the customer's responsibility. These charges are determined by local authorities and are outside our control.
Customs clearance and import restrictions may affect delivery times. Your statutory rights remain unaffected.
Delayed or Missing Deliveries
If your order has not arrived within the delivery timeframe provided, please contact us. We will investigate with the courier and arrange an appropriate resolution, including a replacement or refund where required by your statutory rights.
Contact Information
Email: info@drsheikh.net
Alternative email: drsheikh.net@gmail.com
Phone: +44 2080 045044
DrSheikh — Rakaposhi Holistics Ltd
Last updated: 31 October 2026